Breach Of Mandatory BIS Regulations: NCDRC Dismisses Appeal Against CCPA Order By Cloudtail India
In a recent development, the National Consumer Disputes Redressal Commission (NCDRC) has taken a significant step in safeguarding consumer rights. Cloudtail India Pvt. Ltd. (Cloudtail), a prominent player in the online marketplace, had appealed against an order issued by the Central Consumer Protection Authority (CCPA) concerning alleged violations of mandatory Bureau of Indian Standards (BIS) regulations. However, the NCDRC has now upheld the dismissal of Cloudtail's appeal, reinforcing the importance of adhering to consumer protection regulations.The CCPA's order, which came under scrutiny, revolved around Cloudtail's purported breach of consumer rights related to the sale of domestic pressure cookers. It was alleged that Cloudtail had sold these products to consumers without complying with the mandatory BIS regulations, which are put in place to ensure the safety, quality, and reliability of products…
