Cloudtail’s Appeal Dismissed by NCDRC in Pressure Cooker Quality Case
Introduction: In a recent development, the National Consumer Disputes Redressal Commission (NCDRC) has rejected an appeal submitted by Cloudtail India Pvt Ltd. The appeal challenged a ruling issued by the Central Consumer Protection Authority (CCPA) regarding the sale of substandard pressure cookers. The CCPA had imposed a fine of ₹1 lakh on Cloudtail and instructed the company to rectify the situation.Background: Cloudtail India Pvt Ltd, a prominent seller on Amazon's platform, had marketed an "Amazon Basics Stainless Steel Outer Lid Pressure Cooker, 4 L (does not give pressure alert by whistle)." This product came under scrutiny for failing to meet the prescribed quality standards set by the Quality Control Order (QCO) for pressure cookers. The QCO mandates that only domestic pressure cookers adhering to Indian standards and carrying the Bureau…
